The online/offline has three states: online, busy and offline. Once you are online, other users will see it and can use the "start now" button to start a video chat from your cares. Your status will be visible in the search results next to your cares. Once you are offline, other users can book a care and/or send a private message. You can switch to online/offline manually. When you are in the middle of the chat, the online/offline button will be orange; that is the "busy status". As the chat ends, you will automatically be online. Important: after 1 hour of not using the site, your status will switch to offline.